Privacy Policy

Draft. This text is a first version, written for review by a lawyer.

Skale Agency is run by Skale 300, Victoria, Mahé, Seychelles (“Skale”, “we”, “us”). You can reach us at connect@skale300.com or on +248 2 637 918.

What this policy covers

This policy explains what personal information Skale Agency collects, why, who handles it, and your choices.

What we collect

• Contact details you send us: your name, email address, phone number, business name and what you tell us about your business, when you email or call us.
• Information we need to do your work: business details, content, images, and access to your domain, hosting, social media or ad accounts. This may include other people’s names and contact details.
• Basic technical data: your IP address and request logs, used to keep this website secure and working.

Why we use it

To reply to you, quote and deliver the work, run your services, send invoices, keep this website secure, and meet legal duties.
We do not sell your data and we do not use it for advertising.

Who handles it for us

Cloudflare delivers this website and runs our server code.
We use email, domain, hosting and payment providers to deliver your work and take payment.
When we run your social media or ads, your information is handled inside the platforms involved, such as Meta and Google, under their own policies.
We share information only as far as we need to do the work you asked for.

Cookies and similar storage

This website uses your browser’s storage only to remember that you have seen the cookie notice.
We do not use advertising or tracking cookies.

How long we keep it

We keep client records while we work together and for 5 years afterwards, so we can answer questions and meet legal duties.
After that, they are archived.
Enquiries that do not become work are not kept longer than we need them, and you can ask us to delete them at any time.

Your rights

You can ask to see, correct, export or delete your personal information, to object to how we use it, or to withdraw consent. Email connect@skale300.com. We will reply within 30 days. You also have the right to complain to the data protection authority in Seychelles, or the authority where you live.

Other people’s data

If you give us your customers’ or staff members’ details, you decide what we receive and why.
You are responsible for having the right to share it.
We use it only on your behalf, to do the work.

Security

We limit access to your information, protect accounts with strong sign-in, and encrypt data in transit.
No system is perfectly secure.
If a breach affects you, we will tell you and the authorities as the law requires.

Children

Our services are for businesses and are not meant for anyone under 18.

Changes

If we change this policy in a way that matters, we will tell you by email.